Online Privacy Policy & Cookies

How we use your information
We are committed to protecting your privacy when you use Wrexham itec services. This statement explains how we use information about you and the ways in which we protect your privacy.

In order to provide you with the full range of our services we sometimes need to collect information about you.

We treat any personal information (data from which you can be identified) that you provide us, or that we obtain from you, in accordance with the provisions of the Data Protection Act 1998. Under this Act, we have a legal duty to protect any information we collect from you and to inform you regarding what your information will be used for. We have adopted information security policies to safeguard your information and prevent unauthorised access to it.

Our websites contain links to other websites. Third party websites should have their own privacy statement and guidance on use of “cookies”. You should always be aware when you are moving to another site and read the privacy statement of those sites that collect personal information.

Information we may collect about you
When you access or sign-up to any of our online content or services – such as subscribing to a mailing list or newsletter, or submitting a form, or creating an account using the online registration system – we may collect personal information about you to enable us to provide you with the service you have requested. This may include, but is not limited to, the following: your name, postal address, telephone or mobile number, email address, date of birth, depending on the service you are requesting.

When you contact us using a third party system or social media we may collect the user name and additional profile information associated with the account used to contact Wrexham itec.

We also use cookies and collect IP addresses from visitors to our websites.

Use of information about you
We use information for the following general purposes:

  • to personalise the content you see based on the information you have provided
  • to fulfil requests for services
  • to contact you
  • to help improve our services
  • to reduce or prevent fraud
  • to collate statistics on service usage

Fair processing notice
We do not rent, sell, or share personal information with third-party individuals or companies, except to provide products or services you have requested, when your permission has been given, or as required to by law.

Any personal information will only be disclosed for notified purposes to:

  • the courts, under the direction of a court order
  • our partners, strictly in accordance with agreed protocols, data protection agreements and security agreements
  • others, as detailed within our notification with the Information Commissioners Office

We are required by law to protect the public funds we administer. We may share information provided to us with other bodies that are responsible for auditing or administering public funds, in order to prevent and detect fraud

Offensive or inappropriate content
If you post or send offensive, inappropriate or objectionable content to us or otherwise engage in any disruptive behaviour on any of our services, including on social media channels, we may use your personal information to stop such behaviour.

Where we reasonably believe that you are or may be in breach of any national or international law, we may use your personal information to inform relevant third parties such as social media channel providers or law enforcement agencies about the content and your behaviour.

How long we keep personal information
We will hold your personal information on our systems for as long as it is needed for the service you have requested, and remove it when that purpose has been met. In the case of an online information service, your personal information is stored until you no longer wish to continue to receive the service.

If you have registered for an account on our websites, you have the option of deleting your account at any time. This will permanently delete your information and you will not be able to recover data. Please note that some information may remain in our logs for a period of time after you delete your account.

Changes to this privacy policy
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to us.

If you do not agree to these changes, please do not continue to submit personal information to us.

Finding out what personal information we hold and contacting us about website privacy matters
You have the right to request a copy of the personal information Wrexham itec holds about you and to have any inaccuracies corrected. We charge a fee of £10 to process these requests and require you to confirm your identity.
For this you can write to us at:

Wrexham itec
Unit 19
Whitegate Industrial Estate
Wrexham
LL13 8UG
E-mail: itec@wrexham.gov.uk

You can also use these contact details to raise any questions or concerns about this privacy policy or our use of personal data.

Use of cookies
A cookie is a small message given to your web browser by websites you visit. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies to provide us with anonymous aggregate information on how people use our web site and to help us to know what they find interesting and useful on our web site. Cookies are also used to enable users of our website to customise and change the layout of our website – but those cookies are only stored on individuals PCs. We do not store personal information such as email addresses or other details in a cookie.

To delete cookies or reject cookies
Most web browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your web browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.

Most web browsers allow some control of most cookies through the browser settings. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, add our domain to the list of websites you do not want accept cookies from.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

If you set your browser to refuse cookies, please be aware that there may be some functionality on various websites that will not work.

Revisions
Wrexham itec may revise these Terms at any time by updating this posting. You are advised to visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages on the Wrexham itec website.